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ComplaintsforCity Of Fort Lauderdale
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Complaint Details
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Initial Complaint
07/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Last week we had a problem in the South Los Olas Beach Parking lot where a kiosk was not working properly. The kiosk states clearly that one must put your receipt on the the dashboard. Once we paid, the receipt didn't print and there was nothing on the screen showing the payment was processed. With fear of the transaction being voided, we paid two more times. What is truly inexcusable is that the service center we called said this was an issue between me an my bank and I must dispute the charge and blamed the error on me. Their machine was malfunctioning but it was my fault somehow. No business or government should pass blame then direct you to your bank.I have no supporting documentation because, again, my receipt did not print.Business response
08/26/2022
Please contact the City of Fort Lauderdale ************************** Monday- Friday, 8:30am-4:00pm at ************** or send and email to ******************************************** for a resolution.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.