![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforAccordia Shipping LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/03/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
We paid Accordia shipping to have three pallets of boxes shipped to ********* in *****. Accordia never notified us or the receiver when the shipment arrived at *********. I tried calling Accordia daily to try to find out if the shipment had arrived and they never answered or returned my calls. I finally looked on their ******** page and saw photos of the ship unloading in *********. The recipient of the shipment immediately went to ********* -- but this was several days after the shipment had arrived because we were never notified. All of the boxes had been ripped apart and much of the contents were stolen. The boxes also had rain damage because they were sitting outside for so long -- again, because we were never notified. I am attaching photos of the shipment when it was dropped off at *************** in **, photo of the boxes when they were given to the recipient in *********, and the receipts.Initial Complaint
05/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I give three vehicles to ship to ***** on March 24th, 2022. Two of the vehicles arrived in *****, and the one is still in ***************. They never contacted me to let me know that one of the vehicles did not go. I called they told me that I needed a copy of my passport or social security card, which I find very odd. I called custom; all custom asks for is the title for the vehicle, and there is no lien on the vehicle. Why this company is asking for copies of people's passports or social security cards. Something is wrong. Vehicle #FL72364.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2550 Eisenhower Blvd STE 10
Fort Lauderdale, FL 33316-3078
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.