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Find a Location

Gold Coast Transmissions, Inc. has 1 locations, listed below.

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    Business ProfileforGold Coast Transmissions, Inc.

    Transmission

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5835 Ravenwood Road, Fort Lauderdale, FL 33312
    BBB File Opened:
    5/3/2001
    Years in Business:
    30
    Business Started:
    3/11/1994
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Art Kiskanyan, President
    • Ms. Kristy Presno, Office Manager
    Contact Information

    Principal

    • Mr. Art Kiskanyan, President

    Customer Contact

    • Mr. Art Kiskanyan, President
    • Ms. Kristy Presno, Office Manager
    Additional Contact Information

    Fax Numbers

    • (954) 983-7780
      Primary Fax

    Email Addresses

    Customer Complaints

    3 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Marci B

    3 stars

    11/27/2023

    I was referred to this business and thought they had my best interest at heart. They repaired my Infinity G37S Coupe's transmission and I also took my Jaguar to them and they was supposed to repair my coolant system and oil leaks for $742. I had to take my car back 4 times for the same problem. I picked my car up after being there for 2 weeks because they said they were waiting on a part. I had to initiate the calls several times to only find out that they never called the Jaguar place for the part. I made one phone call to the Jaguar place and they had the part. Even after putting the part on my car the problem still exists. I politely asked them to refund my money because the problem still exists and the manager ****** who has a nasty disposition told me they never give money back even after they didn't fix the problem. Do not take your car here. They lie!

    Gold Coast Transmissions, Inc. Response

    01/03/2024

    ******, we do have your best interests at heart and we are still ready, willing, and able to honor any warranty issues given the opportunity. The vehicle has only been back to our shop 2 times for issues related to a coolant leak and both of those times, the leak was from different parts and you were not charged for the second repair. We acknowledge that you did follow up with us regarding ***********, however our parts manager had ordered a part, which turned out to be incorrect when it arrived. We were having a difficult time sourcing the right part because the diagrams the dealership provided didnt have the correct hose pictured. We communicated to you that we were having issues sourcing the part. When you called in and said you spoke to the Jaguar dealer and they gave you a part number for what they believed to be the right part, it was not correct. At that point, you, a parts representative for Jaguar, and our parts manager got on a 3 way call and between Jaguar and our parts manager the right part was located and ordered and the car was repaired. When the vehicle left here it did not have a leak. After a week of driving the vehicle you called to let us know you were still having an issue with a coolant leak and we asked you to bring it in so we could check it and repair it as needed, which you have not done. We have never refused you service and we are still committed to your vehicle repair. 

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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