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Business ProfileforGold Coast Transmissions, Inc.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 5835 Ravenwood Road, Fort Lauderdale, FL 33312
- BBB File Opened:
- 5/3/2001
- Years in Business:
- 30
- Business Started:
- 3/11/1994
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Business Management
- Mr. Art Kiskanyan, President
- Ms. Kristy Presno, Office Manager
- Contact Information
Principal
- Mr. Art Kiskanyan, President
Customer Contact
- Mr. Art Kiskanyan, President
- Ms. Kristy Presno, Office Manager
- Additional Contact Information
Fax Numbers
- (954) 983-7780Primary Fax
Email Addresses
- Primary
- (954) 983-7780
Customer Complaints
3 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Marci B
11/27/2023
Gold Coast Transmissions, Inc. Response
01/03/2024
******, we do have your best interests at heart and we are still ready, willing, and able to honor any warranty issues given the opportunity. The vehicle has only been back to our shop 2 times for issues related to a coolant leak and both of those times, the leak was from different parts and you were not charged for the second repair. We acknowledge that you did follow up with us regarding ***********, however our parts manager had ordered a part, which turned out to be incorrect when it arrived. We were having a difficult time sourcing the right part because the diagrams the dealership provided didnt have the correct hose pictured. We communicated to you that we were having issues sourcing the part. When you called in and said you spoke to the Jaguar dealer and they gave you a part number for what they believed to be the right part, it was not correct. At that point, you, a parts representative for Jaguar, and our parts manager got on a 3 way call and between Jaguar and our parts manager the right part was located and ordered and the car was repaired. When the vehicle left here it did not have a leak. After a week of driving the vehicle you called to let us know you were still having an issue with a coolant leak and we asked you to bring it in so we could check it and repair it as needed, which you have not done. We have never refused you service and we are still committed to your vehicle repair.
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