Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Club-Newport has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Club-Newport

      615 NE 3rd Ave Fort Lauderdale, FL 33304-2617

    • Club-Newport

      PO Box 590815 Fort Lauderdale, FL 33359-0815

    Business ProfileforClub-Newport

    Travel Agency
    Multi Location Business

    Current Alerts For This Business

    Licensing:
    On 03/31/2021 BBB confirmed that Club-Newport had not obtained a necessary license from Florida Dept of Business & Professional Regulation. BBB encourages you to contact the following agency or agencies to confirm this information: - https://www.myfloridalicense.com/wl11.asp?mode=0&SID= - 8504871395

    At-a-glance

    Customer Reviews

    1.26/5stars

    Average of 35 Customer Reviews

    Customer Complaints

    30 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Club-Newport has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Club-Newport

        615 NE 3rd Ave Fort Lauderdale, FL 33304-2617

      • Club-Newport

        PO Box 590815 Fort Lauderdale, FL 33359-0815

      Location of This Business
      615 NE 3rd Ave, Fort Lauderdale, FL 33304-2617
      BBB File Opened:
      2/28/2014
      Years in Business:
      9
      Business Started:
      7/21/2015
      Business Incorporated:
      10/22/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Newport Celebration, LLC
      Business Management
      • Ms. Jenna Gager, Operations Manager
      • Ms. Stephanie Spicola
      Contact Information

      Customer Contact

      • Ms. Jenna Gager, Operations Manager
      • Ms. Stephanie Spicola
      Additional Contact Information

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Need help planning a trip? How to find a good travel agent

      Customer Complaints

      30 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      35 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Doris A

      1 star

      05/02/2024

      Club Newport is a scam this is a travel discount club which we did not borrow money from or take out a loan from Club Newport so why are they getting away with stealing poor peoples money. The economy is sky rocket and we are losing our jobs and barely can feed our family or pay our important bills. They lour you in and you are distracted through the whole presentation to sign your life away. I was not told we had 3 days to cancel so why is this fake company allowed to ruin peoples lives. This is not fair. I hope these scammers get caught up with because who has free money to give away. We as consummers should all join in a wrongful information law suit against Club Newport. I used the discount that they claimmed was a better deal and Club New Port Charged me the higher price while the hotel told me no thats not the price for your stay the price was less at a motel 6 and yes it was not a Luxury resort like they say. When I called Club Newport to let them know they over charged me the man that took the call was rude and he said oh well prices do change and did not Reimburse me the over charge. This is not right. I would never tell any one to sign up with these scammer. This Club New port needs to be investigated and shut down because this scam is the company stealing our money not us owing them cause in reality they don't give us anything but take our money. Please help

      Club-Newport Response

      05/03/2024

      We regret that the members are unhappy with service and would like to clarify that at the time of enrollment, they opted to purchase a vacation package for which they requested financing and agreed to a 60-month repayment plan. They initialed and signed the Membership Enrollment Agreement (page 1 of 9) and Automatic Credit Card Authorization for their installment billing plan (page 9 of 9) as well as the Members Right to Cancel agreement denoting their complete understanding of those terms. If the members would like a copy of their contract, we are happy to supply one at their request. While it is true that inventory is live and frequently updated, we are looking into the price difference referenced for this particular reservation and have arranged for a customer service manager to reach out to them. We would also like to note that the club does offer a Best Price Guarantee and we're happy to walk them through that process as well. Should they need further assistance, we kindly request that they contact us at 844-CLUB-NEW. 

      Local BBB

      BBB Serving Southeast Florida & the Caribbean

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.