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ComplaintsforCouples Toys
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/06/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On August 9th I ordered an item from couplesToys.com, I paid $149.99 for the item. So I waited for a while and no tracking number then I emailed them and got no response days after I sent it. Now almost a month later I still have not got a response and would like a refund of my money. The order number is #****Initial Complaint
08/28/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a product from this company, online, on July 13,2023. I ordered a *** doll, for the price of $449.95. This product has never arrived. The companys website is still active. I have sent several E-Mails and attempted many phone calls at the number given on their website, as contact us. No answer on phone and no E-Mail reply.Initial Complaint
06/12/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased two items from this company on Sunday, April 23, 2023 in the amount of $159.98, my order number is **** and I have not received my purchase. I have reached out to this company numerous times via email and social media and they have not responded to me.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.