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ComplaintsforAuto 1 Plaza
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/08/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
A1 Auto Plaza did not complete repairs they were paid for. Refuse to complete repairs. Have been paid in full. Told me to get an attorney.Business response
05/08/2024
Vehicle was released in August 2023. The windshield was originally on backorder. We've made several attempts to get her in here to replace the windshield since then. She has missed 3 different appointments, and keeping appointments is crucial in our line of work. Time is money.. Then this last week she came in here yelling and screaming that she was going to get an attorney, so we told her to go ahead and do that. We have done nothing wrong here, and have no problem finishing the job. We just want her to keep up her end, and not come in to our business yelling and screaming because she can't keep an appointment
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Contact Information
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | 8:00 AM - 12:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.