ComplaintsforFort Myers Memorial Gardens Funeral Home
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/08/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
On 11-6-2023 I called this business asking to be removed from their mailing list. I have done this several times before , but They never removed me. This has been going on for almost two years! I spoke to **** ans asked to be remove immediately. At the end of the conversation as I was about to hang up I ******************* say "What a f****** asshole" to me. I called back and asked to speak to a manager or supervisor and was refused.Business response
11/13/2023
I talked to the customer and explained that it takes up to 60 days to get removed from the Do Not Contact List. As far as the comment about me saying a bad word, I have been doing this for 16 years and have never cussed at a family/customer.Customer response
11/16/2023
Complaint: 20830167
I am rejecting this response because:
Sincerely,
*****************************The person is a lier! I explained to him how over the last two years I have been getting their unwanted mail. They tell the same thing everytime about the 60 days thing. The person is a lier and he knows what he said to me. I will tell everyone about this gross child like misconduct.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.