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ComplaintsforDCR Interiors Inc.
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Complaint Details
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Initial Complaint
07/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We entered into a contract with DCR Interiors on 6/6/23 to repair some drywall damage from Hurricane *** on an investment property 3 hours away from our home . Deposit was sent on 6/8/23 and the work began on that same day. DCR was supposed to install drywall and do the finishing at a Level 4. The work was completed on 6/13/23 and pictures were sent showing us the work so that we can pay them. We live a few hours away and the pictures looked ok so we sent the rest of the money. We visited the property on 6/19/23 and noticed that the work was not completed at a level 4 per our contract. We then contacted ****, the owner, multiple times and after a bit of a disagreement on his work he agreed to fix the problem areas. We have called him multiple times and he's agreed to come by on at least 5 different occasions but does not show up. He also disagrees with the work that needs to be completed and continues to say that he is busy and will come by when he can. It has now been 3 weeks since he has been at the house and the work has not been completed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.