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Find a Location

Click 2 Air Duct Cleaning has 1 locations, listed below.

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    Business ProfileforClick 2 Air Duct Cleaning

    Duct Cleaning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Fort Myers, FL 33916
    BBB File Opened:
    8/1/2023

    Industry Tip

    BBB Tip: Cleaning your air ducts

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/22/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    BBB unable to locate business
    On June 30th this company came to my house where my tenant lives claiming they had a big deal. When they arrived they called and said that the price increased from $70 to $350 because they had to climb the roof. It seemed reasonable as I have a high roof but the dryer vent is still clogged and my tenant is saying that they never even climbed the roof to unclog the pipe! Total scam.

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Fred D

    1 star

    07/17/2024

    Like others reported this company tells you dryer vent cleaning will be $69. Then he tried to charge me $599 because it was on 2nd floor. Then he said $300 but would only take cash, no check or credit card! He left with the dryer vent hose disconnected from the dryer vent and damaged, and company wont do anything. This was a brand new dryer and dryer vent hose that was installed correctly and when run first time alerted us to the clogged vent. He came the next day and ruined the brand new dryer vent hose and so far the company is not taking responsibility. It appears he did not really clean the vent either and just left the hose disconnected and damaged. I asked he come at 2 pm, he showed up at 12:30 pm during a work meeting and I could not watch what he was doing. He pushed the dryer back in place so I could not see that he didnt reconnect the dryer vent hose. Then I ran the dryer and immediately felt a lot of hot air blowing up from behind the dryer! This company is a scam as others noted, bait and switch by quoting $69 plus doing terrible job and leaving things in worse condition and charging $300 (attempted to charge $599!) Stay away from them.

    Local BBB

    BBB of West Florida

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