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ComplaintsforTop Quality Coatings LLC
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Complaint Details
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Initial Complaint
04/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On January 9, 2023 Top Quality Coatings installed a polaspartic flake floor on my garage floor. After staying off the floor with my vehicles for 1 week the floor had a yellow, orange spot where my tires met the floor. I notified the company and they redid those spots. Immediately the spots came back. I was told by the owners that they had received a bad batch of product and had other problems at other jobs. After numerous calls and face to face conversations, they said they would get products from a different vendor and redo those spots. There was never any follow up. I was told they would get new product in February 2024 and redo my problem. I have made numerous attempts to reach them by phone since then with no response. The cost of the floor was $4000 and it is suppose to have a 5 year warranty.Business response
06/05/2024
It has been resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.