Business ProfileforUnique Pavers Design, LLC

SIgned a contract for Unique Pavers (*********************) to install Porcelain Tile on ****/ pool deck on 1/5/23. Had to beg to hold back $3,500 of a $30,000 to be paid at completion. All other $ required at 50% of project completion. **** sent migrant workers who did not know what they were doing. He removed 2 workers and 2 others showed up. **** did not even know who was at the site working. After issues were pointed out, he then sent another guy to attempt to fix. The process for porcelain pavers is very specific and **** assured us he was an expert and in fact he "taught the person who sells the product how to do it". (not to be true) Many tiles were uneven, rocking and the product between would not ****** with sand all over that came out of joints. I gave **** a third chance to fix the issue. At this point I couldn't get a straight answer on process to fix and called the company that sold the product for help. **** from Hardscape got involved and only after I called other contractors to get facts on how the process should have been done did I learn that Unique pavers did the process completely wrong and **** confirmed. When I confronted ****, he admitted he did it wrong and said he made "a mistake". He showed up briefly toward end to oversee; otherwise was never on site. This went on for a month and a half. We finally called in an expert with over 20 years of experience to assess. He was horrified. He pointed out all of the issues and the problem with what **** proposed to do to "fix" which was a band-aide at best. We spent $30,000 on this project which we had to stop before it got worse, to now have another company come in and fix it for another $20K plus. **** will say he was willing to fix the problem, but he had no idea what he was doing and we were not risking a complete disaster that would be even more money to fix. I asked for a refund for some of the labor to fix and complete. he refused. I have since learned that **** and this company are known for this.