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ComplaintsforModern Cuts of Southwest Florida, Inc.
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Complaint Details
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Initial Complaint
04/04/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
We are concerned about a dealing I have recently had with a local landscaping company Modern Cuts of SW Florida. I obtained and agreed to a quote for them to provide irrigation repair and sod to my property. The agreed upon price was $2,205. I paid them a deposit of $882.00 prior to any work starting. Today, they completed my work and sent me a final invoice for the remaining $1,323.00. Then I received a call from them at 7:05pm telling me that they made a mistake on my invoice and that I now owed them a total of $5,825.00 due to an error. I am extremely concerned about this as I feel I have been scammed. They are now threatening me via text message to come back to my property unless I agree to pay them an additional $4,923. Is there any help you can provide so that myself and others are not victims of this company?Initial Complaint
01/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I signed a contract for not only lawn service with new **************** but also for a new fence installation. ******* has promised over and over to correct each situation but has not delivered. I have not had the fence installed and my lawn has at least 6 pallets of dead sod from day one. The lawn cutting service is also unpredictable. They say they will be there weekly, every Friday but u wont have service until they are ready. I hope this helps.Business response
01/09/2024
We have spoken to the customer as this was all taken care of and you should be getting an update from the client that they will be dropping the report soon.Initial Complaint
08/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On 7/21/23 I signed a contract with modern cuts which I found through **** to do some work in my apartment.I paid half of the total bill,491.00.now they wont return my calls,neither will the ********* who was supposed to do the work.the companys address is a box at the post office.I would like to get my money back.Business response
09/08/2023
Business response taken verbally by BBB:
This job has been completed.
Customer response
09/12/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.