Business ProfileforDixie Buick GMC Truck, Inc.

Leased a car on 06/10/2023 and was a victim of blatant lies and I ignored the warning signs. I have attached emails to this report to show the amount of unprofessionalism that was on display at the dealership and will just give the short summary in this box. It is at this point that I urge you to reference the emails and documents to get a good grasp of how things went up to this point. After several bouts of unprofessional sales practices and interactions, I was directed to a new sales person after the horrible experience with ******. The new person was *******************. After the bad experiences Dixie **C decided to give me a "better deal" than the ** Family pricing, which for all intents and purposes, it was better than the previously quoted rates. This is where I made the mistake of taking them at face value and giving them a second chance. I sat down with *******, and made a decision. Everything was simple and straightforward with him and we moved forward with the leasing paperwork, credit application, and everything else going forward in the process. I submitted everything and I knew that on my end my credit might get bumped down a tier or so (not a credit score expert) and so he got back to me, of course while I am in person, that the rate would go up. It went up $120/mo which is quite significant. I asked why and ******* informed me that just how the credit tiers work and a number of other factors. I of course asked about bringing on a cosigner and he said both people need to qualify, which makes no sense and basically just lied about having the ability to utilize one. Mistakenly, this is when I decided to sign the paper after questioning him multiple times about having a cosigner. I later inquired with another **C dealership about the handling of this and they said it was entirely wrong and to file a complaint if a resolution cannot be resolved. There is more substance in the emails and descriptions I have attached to facilitate the character limit here.