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Find a Location

Royal Auction Group Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Royal Auction Group Inc

      7061 Alico Rd Fort Myers, FL 33912-6004

    • Royal Auction Group Inc

      2738 Gall Blvd Zephyrhills, FL 33541-9716

    Business ProfileforRoyal Auction Group Inc

    Online Auctions
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Royal Auction Group Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Royal Auction Group Inc

        7061 Alico Rd Fort Myers, FL 33912-6004

      • Royal Auction Group Inc

        2738 Gall Blvd Zephyrhills, FL 33541-9716

      Location of This Business
      7061 Alico Rd, Fort Myers, FL 33912-6004
      BBB File Opened:
      11/3/2020
      Years in Business:
      53
      Business Started:
      9/3/1970
      Business Incorporated:
      9/3/1970
      Type of Entity:
      Corporation
      Business Management
      • Mr. Brandon Roy, President/Director
      Contact Information

      Principal

      • Mr. Brandon Roy, President/Director

      Customer Contact

      • Mr. Brandon Roy, President/Director
      • Mr. George Frasier, COO
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/04/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On March 23 2024 I attended Royal Auction Groups auction located ************************************************** ***** I bid on various vehicles up for auction, being out bud on every vehicle But one in particular was a 2006 Pontiac Sunfire the current bid was $3,750 I bid $4000, I was quickly outbid at $4,250. I then bid $4,500, I was quickly outbid for $4,750. The next increment was plus $250, ($5,000 to win) The coaches /auction workers tried coaxing me to big $5,000. But I shook me head no and also voiced that I was out , saying NO Im done, I dont want it Well after several attempts to get me up to $5,000 and nobody else beating the current big of $4,750 - that was posted on the live screen , that current high bid of $4,750 then mysteriously disappeared, and they claimed I won it But I had been outbid and made it known I was out, no longer interested So its obvious that they have ghost bidders bidding up their prices, perhaps a seller selling on consignment? Or Royal Auction Group staff bidding up the items they are selling In either case I was outbid and NOT the high bidder for the ********************************************************** I owe the balance plus daily late fees for a car that I was outbid on
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gabriel M

      1 star

      05/04/2024

      Purchased a vehicle that they said runs and drives. It didn't. The battery was dead the alternator was bad. The electrical system was completely jacked up. The windshield IS BROKEN wipers didn't exist because they were completely worn off.. Their items description specifically stated that it runs and drives. It was absolute NOTHING RUNNING not even a single light goes ON. It's lousy item descriptions to entice bigger bids. I would encourage people to avoid any business with them.

      Local BBB

      BBB of West Florida

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