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Business ProfileforUpright Cane
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning delivery and refund issues. Consumers allege they are not receiving the second/"free" product ordered online from a Buy One Get One Free offer. Consumers allege they purchase a Scooter but receive a cane instead. In May 2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints. To date, BBB has not received a response.
This company uses the phone number of 651-661-1565 on their website which is also used by other Online Retail companies. BBB has a separate profile on these under the Related Businesses section in this profile. Calls made to the number do not reach a representative and messages are not returned. The website is now inactive.
Effective February 2024, BBB was notified through a new complaint that this business is now selling Hearing Aids through a new website www.shopultrahearing.com. That complaint was addressed by the owner of Upright Cane in the same manner as Upright Cane's responses; the business is "investigating" with no results. The business website was updated 2/22/2024 and is now inactive.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- Fort Myers, FL 33916-7985
- BBB File Opened:
- 12/30/2022
- Alternate Business Name
- Ultra Hearing Aid
- buyuprightcane.com
- shopuprightcane.com
- Related Businesses
Customer Complaints
300 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/30/2024
- Complaint Type:
- Product Issues
- Status:
- Unresolved
Customer Reviews
80 Customer Reviews
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Most Recent Customer Review
Linda M
07/28/2024
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