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Find a Location

Suncoast Surgery Center LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSuncoast Surgery Center LLC

    Outpatient Surgery Center

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    9617 Gulf Research Ln Ste 101, Fort Myers, FL 33912-4555
    BBB File Opened:
    5/12/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of ME54884 for this business, issued by Florida Department of Health. The expiration date of this license is 1/31/2025.

    These agencies may include:

    Florida Department of Health

    4052 Bald Cypress Way

    Tallahassee FL 32399

    (850) 488-0595

    https://www.doh.state.fl.us.

    Business Management
    • Dr. Jonathan Frantz, President/Director
    Contact Information

    Principal

    • Dr. Jonathan Frantz, President/Director
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/14/2023

    In the spring of 2021 I had cataract surgery with ***************. This surgery center seems to be affiliated with his practice. The surgery was in April or May of 2021. Shortly after that I thought all bills were paid. In the late fall of 2022, more than 1.5 years later, sun coast surgery center surprised me by sending a bill for an additional $840. For > 1.5 years I had not heard anything from them. When I called initially the person who answered said I did not owe anything. Then I got a call back saying I did own the $840. It seems to me if I owe something they should not wait > 1.5 years to tell me about it. Their records claim they sent me a bill every month. I did not change my address, and the post office is not bad enough to lose more than 18 bills. I don't know why they never contacted me, and then sprang this bill on me, but I called them as soon as I got the bill to try and figure out what happened. They totally mis-handled this. I think they owe me a bill much sooner than > 1.5 years. I think given the fact they let me think for > 1.5 years I did not owe anything, they should completely drop the bill, but if they cut it in half to acknowledge their culpability, that would acceptable.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tina D.

    1 star

    12/16/2023

    I strongly warn you NOT to use ****** Eyecare for your eye care needs. I am a nurse and my son is a general surgeon in the area and we both had the same experience. I spent the entire summer trying to get a new pair of glasses that I could see clearly with and now have a pair that I cant use. Since I used my insurance I had to go to another doctor and pay $1500 for a new exam and glasses. He checked the glasses from ****** and the prescription isnt even close. He had the new prescription within 5 minutes. I went back multiple times to complain and try to resolve this with the manager and no one would even call me back. I worry about elderly people going there to get prescriptions and think how dangerous it is for them to drive or walk with the wrong prescription. Not to mention the cost. Most of the people I dealt with during the process seemed incompetent. My son is a surgeon and spoke with a manager and asked that *************** call him directly and never heard back. He has thousands of dollars of contacts and glasses that he cannot use due to the prescription being wrong. We are medical professionals and know what good care is and ****** Eyecare does not provide good care!!!

    Suncoast Surgery Center LLC Response

    03/08/2024

    I am sorry for your frustration but this is Suncoast Surgery Center, LLC.  We do not have any records of you being a patient with us.

    Thank you.

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