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Find a Location

Blue Haven Pools & Spas has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Blue Haven Pools & Spas

      13720 Jetport Commerce Pkwy STE 12 Fort Myers, FL 33913-7753

      BBB Accredited Business
    • Blue Haven Pools & Spas

      23900 Sr 54 Ste 101 Lutz, FL 33559-6792

      BBB Accredited Business

    Business ProfileforBlue Haven Pools & Spas

    Pool Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/14/2024

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Blue Haven Pools & Spas offers pool building, renovation, and contractor services.

    Business Details

    This is a multi-location business.

    Find a Location

    Blue Haven Pools & Spas has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Blue Haven Pools & Spas

        13720 Jetport Commerce Pkwy STE 12 Fort Myers, FL 33913-7753

        BBB Accredited Business
      • Blue Haven Pools & Spas

        23900 Sr 54 Ste 101 Lutz, FL 33559-6792

        BBB Accredited Business
      Location of This Business
      13720 Jetport Commerce Pkwy STE 12, Fort Myers, FL 33913-7753
      BBB File Opened:
      1/9/2017
      Years in Business:
      31
      Business Started:
      12/17/1992
      Business Started Locally:
      2/5/2016
      Date of New Ownership:
      10/4/2023
      Business Incorporated:
      2/5/2016
      Accredited Since:
      3/14/2024
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of CPC1460073 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of LCC20230003023 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Collier County Construction License Board

      2800 Horseshoe Dr N

      Naples FL 34104

      (239) 252-2400

      https://cvportal.colliergov.net/CityViewWeb/Home/

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • BH Lee Collier, LLC
      Business Management
      • Michael Soileau, CFO

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/10/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Back in 2020, we hired this company (blue heaven pools and spas to install an underground pool in our backyard including an outdoor kitchen, so it was a battle for the company to finish the pool. Finally, after finishing it, they never came back to complete the job by installing the kitchen. We dont have any balance for them, all their money is paid in full for the job. Weve been going back and forth with them through email to have them come back to finish providing the service. However, they kept saying that they will come, and they did. Unfortunately, it came to a point where they dont reply to our emails anymore. Also, when we try to call them, they dont answer our phone calls anymore. They said they were backed up due to the pandemic but ever since then, they have not reached out to us. We just need them to come back and complete the job. Thank you.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Richard M

      1 star

      04/23/2024

      Employees that open and close pool are incompetent and do not communicate with their customers.

      Blue Haven Pools & Spas Response

      04/24/2024

      Hello *********************,

      We are the new owners of the Blue Haven in ***************.  This location has been under new ownerships and new management since October 2023.

      You can contact our General Manager, *********************, directly at: ************************************ to discuss any prior issues that occurred with the previous owners.

      Best Regards,

      Blue Haven Pools & Spas - *************/******

       

      Local BBB

      BBB of West Florida

      BBB Reports On

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