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Find a Location

ACES, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ACES, Inc.

      7863 Drew Cir Ste 7 Fort Myers, FL 33967-6001

    Business ProfileforACES, Inc.

    Pool Service

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers sales and service of gas pool heaters heaters and provides warranty service on all gas heaters, control systems, salt cell systems, and pumps.

    Business Details

    Location of This Business
    7863 Drew Cir Ste 7, Fort Myers, FL 33967-6001
    BBB File Opened:
    5/5/2011
    Years in Business:
    21
    Business Started:
    8/1/2003
    Business Incorporated:
    6/23/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CPC1457198 for this business, issued by Florida Department of Business & Professional Regulation

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of LIC2006-00647 for this business, issued by Lee County Construction License Board

    These agencies may include:

    Lee County Construction License Board

    1825 Hendry St

    Fort Myers FL 33901

    (239) 533-8895

    http://www.leegov.com/dcd/ContLic/ActCont

    BBB records show a license number of CPC1457198 for this business, issued by Lee County Construction License Board

    These agencies may include:

    Lee County Construction License Board

    1825 Hendry St

    Fort Myers FL 33901

    (239) 533-8895

    http://www.leegov.com/dcd/ContLic/ActCont

    BBB records show a license number of C30284 for this business, issued by Collier County Construction License Board

    These agencies may include:

    Collier County Construction License Board

    2800 Horseshoe Dr N

    Naples FL 34104

    (239) 252-2400

    https://cvportal.colliergov.net/CityViewWeb/Home/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Aquatic Comfort Equipment Services, Inc.
    Contact Information

    Principal

    • Mr. Bill Beemer, Owner

    Customer Contact

    • Mr. Bill Beemer, Owner
    • Ms. Beth Beemer, Owner
    Additional Contact Information

    Fax Numbers

    • (239) 267-4089
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This company came out to repair my swimming pool gas heater on 3/13/23.Replaced the control board. ******** quoted me $675 . He installed me a used one and replaced a leaky check valve that is still leaking. I had to pay on the spot $1,375 . I asked to see the invoice. I was told that the office will email me the receipt shortly. They never did. I called multiple times and every time I was told that they will send it. Last time I called I requested to be sent via mail since for some reason Im not receiving it via email. I waited two weeks never received it. I had to physically go to their office to get it. I was not welcomed there. When I looked at the receipt I figured out why they didnt want me to have it. I noticed that the control board price is $875 not $675 like I was told before I authorize it. $175 extra for something I didnt need. $35 credit card convenience charge that I should have been told about before I chose to charge it. Two hours of labor when he was there for 40 minutes. Bill the owner is such a scammer that wasnt reasonable to solve anything. So I left pretty upset. An hour later bill sent me a text apologizing and he will refund me $175 for the extra charge. So l let it go. Two months latter We tried to use the hot tub for the first time it didnt work. I called the office for the warranty they put me on hold for a while then **** got the on the phone telling me that they dont want to do business with me and hung up. Three months ago My heater didnt work now my heater still doesnt work and lm $1,200 out. I want them to come out and take their used parts and put my previous part on . I want my money back from this fraudulent company.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of West Florida

    BBB Reports On

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