ComplaintsforAdale's Handyman Services LLC
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Complaint Details
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Initial Complaint
02/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
In August 2023 I paid Adales $6,483 as a deposit and down payment to order a shower surround for me and for them to get a permit to do a bathroom remodel for me. I waited until fall and when I hadnt heard from them I called. They dont answer the phone you need to leave a message on the answering machine. They sent me a text message saying they didnt have the permit yet and that they didnt have a license in Naples anymore because they had let it lapse. They needed to reapply before they could get a permit for me. I called again in December and they still didnt have a permit or the shower surround. Now they wont even return my calls. I need help getting my money back so I can hire someone else to do the work.Business response
03/06/2024
We have apologized for all the delays and missed communication and have issued a refund.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.