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ComplaintsforPRG Roofing & Construction Inc.
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Complaint Details
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Initial Complaint
09/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Install of a standing seam roof after *****************Shotty workmanship, left my home in disrepair. Nails all over yard, multiple contractors had flat tires becasuse of the mess that was left. Upon inspection, the roof looks AWFUL. Called owner, he came out we showed specific issues and nothing was repaired as discussed. Now we have a huge leak in our kitchen that has ruined our floors and ceilings due to this workmanship. Hired a roof consultant and attorney. Roof consultant with 40 years of experience said the roof is the worst he has ever seen. Multiple emails and calls to owner with NO reply. We are suing now due to the additional costs to repair interior of home and complete tear off of their roof.Business response
09/19/2023
I met with *************** and she voiced her concerns regarding the nails that were found during the re roofing process and some edge details that she wanted tightened up and front entrance gutter straightnening. We cleaned up the edges and straightened her existing gutters as best we could. *************** has not called me or my office to report any leaks or complaints, as we would have responded quickly if called. The County inspected the roof dry in, Inprogress and Final inspection and would have failed the inspections if there was obvious issues.
I would encourage to meet onsite and try to resolve this.
Thank you
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Contact Information
Business hours
Today,7:30 AM - 5:00 PM
MMonday | 7:30 AM - 5:00 PM |
---|---|
TTuesday | 7:30 AM - 5:00 PM |
WWednesday | 7:30 AM - 5:00 PM |
ThThursday | 7:30 AM - 5:00 PM |
FFriday | 7:30 AM - 5:00 PM |
SaSaturday | 7:30 AM - 12:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.