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Find a Location

Wash Me Now Car Wash has 1 locations, listed below.

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    Business ProfileforWash Me Now Car Wash

    Car Wash

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    80 Eglin Pkwy NE, Fort Walton Beach, FL 32548-4957
    BBB File Opened:
    6/26/2002
    Years in Business:
    22
    Business Started:
    6/26/2002
    Business Started Locally:
    6/26/2002
    Date of New Ownership:
    6/26/2002
    Business Incorporated:
    6/1/2002
    Type of Entity:
    Corporation
    Business Management
    • Lee Ramsey
    Contact Information

    Principal

    • Lee Ramsey

    Customer Contact

    • Lee Ramsey
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My wife wanted to surprise me by getting my truck detailed. She has used this company before.. she dropped the truck off and we had dinner for almost 2 hours with friends, they were also getting their vehicle detailed. Once we noticed the vehicles were finally done, my wife and her best friend went to pick up them up. We noticed right away that their wheels were not done, and that the back of their car had not been touched with a vacuum. We got into our truck and started to head down the road, I started noticing there were multiple nicks in my window tint on the drivers side. I noticed there were other nicks in my back windows where nobody ever rides. I also noticed that I had multiple chips in my brand new windshield I just had replaced. I called the car wash and they said here's the owners number, Mr ******, you can see what he says. So I called him and explained what had happened. There was no I'm sorry that happened, bring it by, nothing a business owner should do for customer service. He said nope didn't happen At my car wash, I said yes sir it did. I told him I didn't have those marks before we had taken it there, and I said sir we just left there. He said I don't care where you just left, he said again didn't happen at my car wash and proceeded to laugh at me. He then told me it had to be a crank call because they deal with 100's of cars and people praise him for the work done. I also told him the truck wasn't fully cleaned. I told him shame on you as a business owner for treating a customer that way. He then laughed at me some more and then wanted to make to a remark about "you ******* ********** and I just hung up on him. You don't discriminate against your customer's, and I have a real problem with someone making a remark about someone's sexual orientation. So I told him I would make sure to let everyone know what kind of business owner he is.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rick M.

    1 star

    10/23/2021

    Dropped my car off for a cleaning. Wife & I then left in her car for errands in Destin. A few hours later before they closed, we returned to the car wash business to pick my car back up. It was snuggled parallel to the property line concealing the passenger side. It looked so amazing that we emptied out my wife's car of groceries into my car. We left her car for the same hoped for results. Unaware of unreported body damage on the concealed side of my car. We took my car home to drop the groceries off into the fridge and freezer. We then returned to the car wash place. We retrieved her car and once again returned home for more errands to do. It was then... when I actually got a real eye opener on my right rear quarter panel area! It was buckled, concaved and scrapped! WTH?! The business was already closed by then. But I found an employee cleaning up after hours. Naturally he denied knowing anything and told me to come back Saturday to talk with the boss. As I drove off, he was furiously texting away to someone. I came back the next day. Everyone avoided me. Finally the manager/owner asked me if I needed help with anything. I said I think you know why I am here. He denied it but everyone either eyed me down or moved elsewhere. As I explained what I found on my car, one employee stood off taking my picture with him. The whole episode was like a horribly choreographed B movie lol! The owner-manager walked me through his car wash system denying anything could have happened there and deflected attention from them to back on me. As though I may have the damage from elsewhere and another time. It went no where. He suggested I contact my insurance company and even look up a buddy of his that does bodywork. Lol! For crying out loud might be better! I suggest that everyone not be fooled by seemingly genuine people who have your interests at heart. I suggest my incident was probably never the first and won't be the last there. He did admit they get accused of things all the time including missing firearms. But like he said, he's not going to tell people what to do. Doesn't want to sound like an a**hole. Not interested in firing people since they're hard to find and then train them. He said still don't know how they'll turn out later. This owner/mgr was blowing smoke the whole time I was there. Very friendly but dishonest. Will never return there ever again. Anyone else I care about... I will warn them too.

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