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ComplaintsforWhitbuilt Construction Inc.
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Complaint Details
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Initial Complaint
02/03/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Received a proposal for a roofing job and gave the contractor $8,000 to "get started" he claimed. After a month and nothing was done I cancelled the agreement. He said he had ordered engineering drawings that I eventually received. The drawings were not correct nor had the the submission been approved by me as agreed with the contractor. After reporting him to the DBPR (Dept of Business & Professional Reg.) I received $6300 from the contractor but he claims he is keeping the remaining $1700 (the incorrect drawings were $1,050) because he "has to get something out of it". I am grateful to get partial money returned from him but I want the entire sum returned as the new contractor/roofer said the drawings are totally useless because not enough detail was included in the drawings but they did what they were told apparently. I WANT THE REURN OF THE $1700.00 STILL OWED TO ME.Business response
03/31/2022
Business Response /* (1000, 12, 2022/03/15) */ Sharon ****** gave me a deposit for plans to put a roof over on her house for a total of $83,000.00 the deposit was $ 8,000.00 we had engineered plans completed are estimate, said it would take 6 to 8 weeks for this to happen we had them completed in 4 to 5 weeks. She said she did not approved the plans and we're not done in a timely fashion so within 10 days we refunded $6,300.00 after calling DPBR reporting me for no reason I charge her for plans $1,050.00 and my time $650.00 for the visit at her house with engineer and draftsman was cleared by state DPBR. Consumer Response /* (3000, 14, 2022/03/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) Greg ********* was never to be on my property without my knowledge. He was to phone me prior to coming onto my property. Because the original agreement did not specify many details that I required (I was trusting ********* to complete my request) the engineering plans were to have been approved by me BEFORE they went to the engineer. That was never done, consequently the plans are incomplete & not showing details as requested. Specifically, there is no elevation on the drawings to show how much rise to the roof is/was to be constructed. Since that is the JOB, it would be important to have that information. I have not been notified by the state that this matter has in fact been cleared. I did report him to the DPBR & have not heard BACK FROM them as to whether or not this man has been cleared which is what they typically do. I cannot verify ********* has been cleared of Dept. of Business & Prof. Regulation (DBPR) I reported ********* because he never kept an appt, he never contacted me to come see the property, & he never came to measure. I have security cameras around my property & it shows anyone one or about my property. He is a slick talker and I can't do business with people that can't keep their word.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.