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Find a Location

Aspen Dental has 1 locations, listed below.

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    Business ProfileforAspen Dental

    Dentist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    921 SE 17th St Ste C, Ft Lauderdale, FL 33316
    BBB File Opened:
    4/18/2024
    Alternate Business Name
    • Taylor Dentistry PA
    Business Management
    • Nathan Taylor, President
    Contact Information

    Principal

    • Nathan Taylor, President

    Customer Contact

    • Nathan Taylor, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I am filing a complaint against the *************** ***** location. This is by far the worst dental experience of my lifetime. I had to get a tooth extracted after getting a dental cleaning done at this practice , I went there in december and told them I wanted a removable partial denture for my missing tooth, they said "that is not something they would do for 1 molar" and I needed a implant or bridge. I told them I did not want a implant and they said that was my best bet. So I trusted them to get a implant and its only been in for 3 weeks and the healing cap has came out at least 20 times, this is NOT normal was so ever. I then ended up swallowing this sharp object and now feel sick to my stomach. The implant was NOT placed in my jaw bone properly either as I feel it clicking around, making banging and clicking noises against my jaw bone . I have requested 3 times to see the dentist ****** taylor that put the implant in and I even had an appointment with him for tommorow and now they say he will not be there. Interesting after i have my implant placed the Dr that put it in NEVER avaible to see me. So then they had me see *********** to s**** it back in and when she used the torque to s**** it back in VERY tight it has now caused more issues, now I have a horrible smell coming from the implant site, bleeding every day, sever shooting pain to my ear. The implant is not fused to my jaw bone , it is loose and faulty . I have a VERY small mouth, my mouth is the size of a child, it is abnormally small and now I have lost IMPORTANT bone from this implant that was placed that is clearly not working out. This will cuase my bite and jaw bone to get even smaller from bone loss that I could NOT afford to loose! They need to assign me to a oral surgeon who is better equipped to find out what is going on wiith my case. NONE of this is normal what so ever.. I need to speak to a head manager at Aspen.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Beautiful 53

    1 star

    06/28/2024

    Horrible please of business this place is a scam. They deletes original paper work.. They tell you whatever they need to to get your service and when the time come for the work to be finished they tell you things like oh that wasnt in the plan. Which Ive talked to about two other doctors before they started working on my mouth I was supposed to get the four screws implant then they told me after I start questioning when was I going to get the screws put in mind you it wasnt the doctor that told me this it was the assistants that said this to me . I have seen the doctor since I got my teeth pulled always was the assistant. From me to you this place is a scam. The office manager stated to me that he was cleaning up they mess since he been there and he only been there about a month none of the office staff is consistent every time o got there a whole new team there when you ask the staff what happened to the old staff they say oh they are no longer here . That there is questionable.

    Customer Response

    06/29/2024

    Yesterday after I wrote my review the office manager called me and stated that the upper denture that was place in my mouth the day of my extraction is no longer temporary they are my permanent and they isnt giving me the bottom partial that was originally in my plan of mouth work . And that the ****** dollars was for extraction and upper dentures.Aspen dental is a scam .I asking for help with this situation.

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