ComplaintsforReliable Sliding Glass Door Repair Inc
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Complaint Details
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Initial Complaint
06/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Hello. I left a review on Yelp today, 6/16/22, on Reliable Sliding Glass Door Repair after a negative experience. My review was 100% honest and accurate and I have every text with the owner *** from my experience to back up every single word I said. Since leaving my review I have received actual threats from ***, the owner of Reliable Sliding Glass Door Repair, that lead me to file a police report with my local police department for harassment. In the span of 11 minutes, I received 23 text messages from ***. I only responded twice to ask him to please stop harassing me and he continued his threats against me. He threatened to contact my place of work to get me fired. He threatened to contact my landlord to try and get me evicted. He made several additional threats to "hurt and ruin my good name". This is even more frightening given he knows my address and was contracted to fix a door that doesn't lock, so he knows my house is not secure. The police department advised me to file this complaint with BBB as well, so I wanted to make sure I followed up on their advice. I am not sure how you handle these types of issues, but the public needs to be made aware before the owner *** commits a crime that cannot be undone.Business response
07/21/2022
This lady was never a customer of ours we were hired by the home owner to go look at her doors the lady was totally uncooperative over the phone and rude we never did any work for her, never visited her house, and never took any money her complaint is totally baseless as she was never a customer just a miserable person looking to damage someones reputation for having to reschedule an appointment.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
1640 E Sunrise Blvd Apt 2304
Ft Lauderdale, FL 33304-2384
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.