ComplaintsforSafety Guys, LLC
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Complaint Details
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Initial Complaint
06/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They put a safety net held by big iron brackets in a parking garage! and did not calculate how far into the parking it goes and it busted my grill on my truck. I contacted ********************* and he said it was my fault. Not too safe if you ask me. As you can see in the pics My truck is the white truck and the back is way out because of the bracket that hit my truck!Business response
06/23/2022
To whom it *** concern, we at Safety Guys are taking this very rare complaint very seriously.
In this particular case, we installed one of our products in a parking garage in ***************, there are many of these attachments in this garage and have been installed for over ****************************************************** southern *******. All our components are painted orange for visibility. For 20 years the public have been parking in these garages with our systems installed and as expected, people have looked in front of them when parking so as to avoid hitting anything that *** be projecting into the parking space, for example, a concrete column that *** protrude into the parking space, a bollard to protect a piece of equipment etc. Safety Guys cannot be held responsible for damage created to a vehicle when the operator drives the vehicle into something solid. As with any other circumstance, if an operator of a vehicle makes contact with an object or vehicle in front of the vehicle, that operator is responsible for the damage.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.