Customer ReviewsforConverged Telephony Networks, Inc.

I operating a small shelter in the city of *******, ******** providing shelter and food to the homeless population. Converged Telephone Networks offered to lower our phone bill. On 12/14/2021, I entered into a contact with them. Boy, oh Boy what a NIGHTMARE FROM HELL!! . I am crying as I write this review. Every week our phone lines would die, meaning we had NO LAND LINE PHONE SERVICE. we could not receive calls or make outgoing calls. I loss clients, I loss opportunities, I loss capital and I loss confidence. I terminated my contact 6/2024, at a cost of hundreds of dollars. This company never compensated me a dollar for the days and weeks we had no phone service. If I could afford an attorney I would *** them but I can't. God, shall avenge the poor.One good things I can say, their tech team is good, They were kind. Converge Network is a HORRIBLE tele-communication provider stick with *****

Companies claims to be affiliated with AT&T. That’s a lie. Their claim of cheaper payments, is a lie also. They have excuse after the next. Try to get “PIN number” to change back to originally provider, they want cancellation fee and whatever else they can get, before even giving the PIN number. 0/10 would not recommend.

**** **** **** won't cancel contract no on returns call

Avoid this company like the plaque, Nothing but a scam. Not able to provide the service after taking the number from ***** leaving ** with no phone at our business, refused request to release the number back to ***** had to change the number on our business it had for over 50 years, now they are billing for a service they were not able to provide, knew they couldn't provide, and never intended to provide. There is no customer at the number provided, no one has answered in 2 weeks.

This company is a scam. The salesmen circle you like a shark and take advantage any chance they get. We just wanted new phones and to stay with ***** Once they sent a "lease" over I started asking questions. They proposed that we pay $220/month for 5 years for 8 phones... That's over $13,000.00! I told them I wanted to know what we were paying for because surely these phones aren't worth over $1,000/each. That's as much as my smartphone which has facetime, APPS and ******* Then they sent a form asking me to agree to port our numbers to CTN FROM ***** I flipped out and told them I knew it was a scam. They said it was too late that I'd already signed. CONMEN! They assured our phones would stay with *****.. I found the phones from another company for only $880 for all 8 plus a phone system. Less than $1,000 for ALL 8 PHONES! I've been asking since the beginning for an itemization of what our money is going toward and they just kept placating me and putting me off. The day after they installed our phones, we received an email updating our monthly payment to $240/month becuase of taxes... Now we're over fourteen grand... $14,000.00 for 8 phones PLUS our **** internet and phone bill. Every day they'd get it to me the next morning. After lunch... We obtained a quote from another company for the same exact phones and equipment without a lease for $4000. They're refusing to match the price and then FINALLY sent ** an invoice after I sent them the one we received from the other company. They want $6,000 and insist that's them working with us. It's hot garbage and I hope this never happens to anyone else. Conmen.

Promised free phones and they weren't . My lines were down for days because they hadn't ported what ever that means. One of their reps named **** came to my home and stole $3500.00 using Zelle. This happen September 13, 2022 . I am filing police report, BBB report and doing whatever I can to stop them.

bought phones and was sold on a cloud key and wireless access saying it would lower my phone/internet bill. now that i have 9000 worth of wifi dishes hanging around my shop and paying 177.00 a month i cant find a single working phone number to contact the company and the company "graybar financial services" tells me i have to talk with these people and there is nothing that they can do.

Promised something they could not provide and wanted a cc.