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Customer ReviewsforACA Group
96 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Dr. James C L
5 stars07/12/2024
Very thorough review and discussion of options available. Success and guarantee of services. Analysis of my individual needs. Reasonable expectations explained. Quite reasonable costs. A definite Beacon of Hope for those who have been deceived into a bad Time Share "investment"Review from Sean M
5 stars07/11/2024
From the beginning to the end, the ACA Group did exactly what they said they were going to do.....GET ME AND MY WIFE OUT OF OUR "REDICULOUS" TIMESHARE, What a relief !!! Thank you ACA Group.S&K M.Review from Mari N
5 stars07/03/2024
Excellent was kept updated I suggest people to take a look at aca group .Review from Tanisha A
5 stars06/26/2024
ACA Group made the process of canceling my timeshare easier. It was worth it! I am so glad to be rid of my timeshare. The process did take time, but in the end I am glad I was patient and I am glad to be out of my timeshare.ACA Group Response
07/02/2024
Dear *******,
Thank you for your kind words and for sharing your experience with us! Were so pleased to hear that you found our process worthwhile and that youre relieved to be free from your timeshare obligations. Patience definitely pays off, and were glad that you stuck with us through the process to achieve the freedom you desired. Your satisfaction is our top priority, and your feedback is greatly appreciated.
If you ever need our services again or have friends and family who might, please dont hesitate to reach out. Thank you for choosing ACA Group!
Warm regards,
The ACA Group TeamReview from Emilio J
5 stars06/17/2024
Im so happy to finally get out of the timeshare. ACA Group has done a amazing job thank you so much for your help. I definitely recommend you to anyone that needs help with their timeshare. Estoy muy ******** con el resultado la compaa AC Group a echo un trabajo muy bien I recomiendo a las personas que ****** un problema con un timeshare.ACA Group Response
07/02/2024
Dear ******,
Thank you so much for your wonderful review and for taking the time to share your experience in both English and Spanish! Were thrilled to have been able to assist you in exiting your timeshare, and hearing that youre satisfied with the outcome truly makes our day. Your recommendation means a lot to us, and were grateful for your trust in our services.
Thank you again for choosing ACA Group. If you or anyone you know ever needs further assistance, were just a call or message away.
Warm regards,
The ACA Group TeamReview from Cathy K
5 stars06/16/2024
Whenever you go to a Timeshare presentation they make everything sound so good. And it can be if you are wanting to use them regularly. Your life changes, you can't travel like you once could. You need to sell the Timeshare, but you can't. No one wants to buy it. And then after a few years the truth starts to come out. You realize that you could be stuck with it for life. And then when you die your poor survivors will have to continue paying the fees. The annual fees continue to increase significantly. You realize that a lot of the wonderful things they told you about ownership are not true. We were told that if we ever wanted to sell, that wanted the first change to buy it back. When we contacted them , we were told that wasn't the way it worked. For us this was the time that we stared looking for a way to dissolve the relationship to our Timeshare. We found a new partnership with the ACA Group. They were a very caring and upstanding Group of people who led us through the journey to get released from the Timeshare Group. They were AWESOME.I would definitely recommend ACA Group to anyone!!!ACA Group Response
07/02/2024
Dear *****,
Thank you for sharing your journey and for your fantastic review! We understand how challenging and frustrating the timeshare situation can become, especially when it no longer fits your lifestyle. Were so glad to hear that ACA Group could provide the support and guidance you needed to navigate out of your timeshare commitment. Your kind words about our team mean the world to us, and were proud to have been able to assist you effectively.
Thank you for recommending usits the highest compliment we could receive. Remember, were always here if you or someone you know needs our assistance in the future.
Warm regards,
The ACA Group TeamReview from Patricia M
4 stars06/15/2024
This process took much longer than anticipated but it is finally completed. They kept me updated and were very cordial and upfront with what was happening during the process.ACA Group Response
06/16/2024
Dear ********,
Thank you for your review and for sharing your experience with ACA Group. We sincerely apologize for the longer-than-anticipated process but are glad to hear that you found our team cordial and communicative throughout. Your feedback is invaluable to us, and we are constantly striving to improve our services.
If you have any further questions or need assistance in the future, please dont hesitate to reach out.
Best regards,
The ACA Group TeamReview from Vicky O
5 stars06/10/2024
If I could give 10 stars I would! Numerous calls back & forth calming my concerns. He would say take a deep ************** the next step. Led me through what I needed to do to rescind my contract before the window closed. Im so impressed with ***. We share the same ************ was there for me through this whole mess.ACA Group Response
07/02/2024
Dear *****,
Thank you for such a glowing review! Were thrilled to hear about your positive experience with *** and the reassurance he provided during your timeshare rescission process. Its great to know that he could guide you effectively and supportively, ensuring you met all necessary deadlines. Your feedback is incredibly valuable to us, and were pleased that **** empathy and professionalism made a significant difference. Remember, were always here if you need further assistance or guidance. Thank you for choosing ACA Group!
Warm regards,
The ACA Group TeamReview from Terry H
5 stars06/10/2024
Very thorough and made sure you understood everything very pleasedACA Group Response
06/16/2024
Dear *****,
Thank you for your wonderful review! We're thrilled to hear that you were very pleased with our thoroughness and clarity. Ensuring our clients fully understand every step of the process is a top priority for us.
If you ever need further assistance, please feel free to reach out.
Best regards,
The ACA Group TeamReview from Allen L
5 stars06/07/2024
ACA Group is top notch. They got me out of my timeshare completely. It was costly but not nearly as costly if I'd stayed in my timeshare. Now no worries whatsoever. Thanks ACA Group.ACA Group Response
06/08/2024
Dear *****,
Thank you for your fantastic review! We are so pleased to hear that you found value in our services and are now enjoying the freedom from your timeshare obligations. Its always our goal at ACA Group to provide effective solutions that truly benefit our clients in the long run. Were glad we could alleviate your worries and help you move forward. If you ever have any more questions or need further assistance, were just a call or email away. Thanks again for choosing ACA Group!
Warm regards,
The ACA Group Team
Customer Review Rating
Average of 96 Customer Reviews
Contact Information
1901 NW 62nd St Ste 401
Ft Lauderdale, FL 33309-1864
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