Business ProfileforBadAss Rides LLC

Owner is a big time scam artist and doesnt keep his word. I purchase a lift all through him for a total of ***** with financing. A year later I ended up paying a total of 14,000$ for something I was told would only cost be 6,000$. A year goes by and I decided to get maintenance done on my lift. I ened paying another 750$ and the mechanic breaks one of my rims complete joke. So I called the owner and was told by his representative I would get a call back of course I never did. You would think when the mechanics admit to breaking your rim, they would honor your business and do whats right and try to fix it. But of course not, just another scam artist in business whos off drugs and thinks he can get away with getting over on people.

We are truly sorry to hear about your negative experience with our company. We take customer feedback very seriously and are committed to addressing your concerns promptly and effectively.

First and foremost, we apologize for any miscommunication regarding the initial cost of the lift and the subsequent maintenance expenses. We strive to provide transparent pricing and ensure that our customers are informed every step of the way. In regards to our financing programs we use, they state in the documentation customers must sign before proceeding with financing about the 90 day pay off option, if you go past the date provided it adds interest. We restate to customers that it is very important to stay in contact with your financing company in regards to any further questions they have. We acknowledge that the total cost incurred was significantly higher than what was initially quoted, and we deeply regret any inconvenience this may have caused.

Regarding the incident with the damaged rim during maintenance, wheels were taken off during lift maintenance mechanic noticed glue on center cap. After vehicle was done, mechanics restored vehicle back as was. Customer picked up vehicle with no issues. Customer then proceeded to come into our business unproper yelling at staff in regards to the center cap. He stated that he detailed his vehicle and when he was detailing his rims the center cap came off in his possession, customer then stated he put it back on and next thing he knew it was gone. 

Once again, we apologize for the inconvenience you have experienced and thank you for bringing this matter to our attention.