![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforHandiPro Services
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 10/27/2021 I hired ***** with HandiPro Services to do some repairs on my house. I had two 4x4 wood support poles that needed replaced because they had rot on them. My bathtub was flaking/peeling and needed redone. ***** came by and replaced the two wood poles on my front porch and worked on refinishing my bathtub. I wasn’t able to be home because I had to work so my ************** was there to pay ***** when he was done. ***** charged me $380 for the work that he did that day. When I got home from work, I looked at the work that ***** had done. I immediately noticed that the wood poles he used had large chunks missing from the corners and also had big long splinters hanging out from them. The bathtub that he worked on was peeling and had sharp edges on the bottom. I contacted ***** about my concerns. He told me that it was the best wood poles that he could find and that if I got better ones, he would replace them for free. He also said that he would look at the bathtub. I went to ******, purchased two more wood poles and called *****. I called ***** several times over a month but he would not return my phone calls or text messages. When he finally answered my phone call, ***** said that he would be out on Thursday or Friday to replace the poles and look at the bathtub. ***** never showed up. I have been calling ***** and texting him many times but he will not return my phone calls or text messages. I had to pay another handyman to replace the poles and redo the bathtub. I would like a refund for the terrible work that he did.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.