Business ProfileforMolly and Friends Cat Furniture Company
Current Alerts For This Business
Specifically, consumers state they place an order for a cat tree for several hundreds of dollars but never receive the item. Consumers also Allege they reach out to Molly and Friends Cat Furniture Company for a refund or delivery updates, but communication has been at a halt for months.
On May 15th, 2024, BBB contacted Molly and Friends Cat Furniture Company to request their voluntary cooperation in resolving the unanswered complaints as well as their cooperation in eliminating the pattern of complaint; however, Molly and Friends Cat Furniture Company failed to respond. This aspect of the Business Profile will be updated once additional information becomes available.
Additional business information
In May 2024 BBB investigated Molly and Friends Cat Furniture Company business practices. This investigation was prompted by Scam Tracker reports and consumer inquires.
Specifically, Consumers have stated that they ordered a cat tree for several hundreds of dollars but never received it. Consumers also claim that they contacted Molly and Friends Cat Furniture Company for a refund or delivery updates, but communication has been halted for months. Consumers have complained that their checks have been cashed, but no merchandise has been delivered, and they have had no correspondence or comments from Molly and Friends Cat Furniture Company. In May 2024, a consumer reported to the BBB that "I have communicated through email and on the telephone with Molly and Friends Cat Furniture Company who has done nothing but make unkept promises to me about making and sending me this cat perch that I wrote check for $714.00 back in November of 2023, I have tried numerous times to contact him through email and have left unanswered messages on his voicemail" said the consumer. "I would like this product that I ordered and paid for in full".
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 6580 NW 20th Main Terrace, Gainesville, FL 32605
- BBB File Opened:
- 3/6/2019
- Years in Business:
- 25
- Business Started:
- 1/1/1999
- Business Started Locally:
- 1/1/1999
- Type of Entity:
- Corporation
- Alternate Business Name
- Molly and Friends
- Business Management
- Tim Grant
- Contact Information
Principal
- Mr. Tom Grant, Owner
Customer Contact
- Mr. Tom Grant, Owner
- Additional Contact Information
Phone Numbers
- (352) 337-1535Other Phone
- (352) 337-1535
Customer Complaints
31 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/17/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
10 Customer Reviews
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Most Recent Customer Review
Nick K
06/03/2024
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