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            Business ProfileSalt Devils LLC

            Online Retailer

            Current Alerts For This Business

            Alert:
            BBB files indicate that this business has a pattern of complaints concerning delivery issues. Consumers allege they are not receiving products ordered online from this business. In January 2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints. To date, BBB has not received a response.

            Contact Information

            11225 Restwood Dr

            Gibsonton, FL 33534-4735

            Get Directions
            Visit Website
            (813) 741-2700

            Customer Reviews

            1.06/5

            Average of 36 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            79 complaints closed in last 3 years

            62 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            Location of This Business
            11225 Restwood Dr, Gibsonton, FL 33534-4735
            BBB File Opened:
            4/27/2021
            Years in Business:
            4
            Business Started:
            8/29/2019
            Business Incorporated:
            8/29/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Ashes Seath, Manager
            Contact Information

            Principal

            • Mr. Ashes Seath, Manager

            Customer Contact

            • Mr. Ashes Seath, Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            79 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/28/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            On March 12th 2024 I ordered four shirts from salt devils. Buy three. Get one free four $133.80. order number ****** .On March 13th 2024 the money was removed from my checking account. On March ********* I received an email from salt devils saying My order was being worked on. Expect 2 to 4 weeks for delivery. On March 26th I received another email saying my order was on the production line 2 to 4 weeks for delivery. Since then I have not received an update from them. I have tried calling both the phone numbers that are provided on their website. One says voicemail is not set up and the other phone number says this number has been disconnected. I have also emailed them four times about my order and they say they will respond within 72 hours which they have never responded. I have purchased shirts from this company before and was very satisfied have even recommended their products to my friends because of the compliments I get. But I am concerned now because of the complaints I have seen on your site but I did see where you were able to help some people get their product I guess that is what I'm looking for or a refund. Any help would be greatly appreciated. Thank you so much!.
            Read 78 More Complaints

            Customer Reviews

            36 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Corrine A

            07/01/2024

            Placed order Dec.18 ,23 still have not received it. I have sent multiple emails. The first email they answered in Jan 24 said they were backed up to give them more time. I sent another email in April no response. It's July still no shirts from Christmas. 1 star
            Read 35 More Customer Reviews

            Local BBB

            BBB of West Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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