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Find a Location

Braman Honda of Palm Beach has 1 locations, listed below.

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    Business ProfileforBraman Honda of Palm Beach

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/10/2016

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Braman Honda of Palm Beach is a new and used car dealer.

    Business Details

    Location of This Business
    5200 Lake Worth Rd, Greenacres, FL 33463-3352
    BBB File Opened:
    9/23/2010
    Years in Business:
    30
    Business Started:
    8/14/1993
    Business Incorporated:
    12/22/1999
    Accredited Since:
    5/10/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Braman Palm Beach, Inc.
    • Braman Honda
    Business Management
    • Mr. Norman Braman, President
    • Mr. Richard Kotzen, Treasurer
    • Ms. Vanessa Franco, Paralegal
    • Mr. Brian Shack, Assistant
    Contact Information

    Principal

    • Timothy Grecsek, Legal Assistant

    Customer Contact

    • Mr. Norman Braman, President
    • Timothy Grecsek, Legal Assistant
    • Mr. Richard Kotzen, Treasurer
    • Ms. Vanessa Franco, Paralegal
    • Mr. Brian Shack, Assistant
    • Ms. Selina Gonzalez, Paralegal
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/20/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I am writing to you regarding a troubling issue I am facing with getting my Honda Accord serviced at Braman Honda in **********.My husband, *********************, formerly worked at Braman Honda, initially in the service drive and later at the parts department under the supervision of ******. During his tenure there, he demonstrated exemplary performance and dedication to his duties.However, a regrettable incident occurred when my husband fell ill with COVID-19. His boss requested a specific medical note from the urgent care facility, deeming the one my husband provided insufficient. When my husband attempted to explain that the requested information might violate HIPAA laws, his boss persisted. In an attempt to clarify the matter, my husband had a nurse from the urgent care facility explain the legal ramifications to his boss. Despite this, he began treating my husband unfavorably thereafter.Subsequently, my husband, out of desperation, mentioned contacting HR to address the situation. To our shock, he was suspended the following day and ultimately terminated without warning. While my husband was informed he is not allowed on the premises, he was never officially trespassed by Braman Honda.Fast forward to the present, I am facing immense difficulty in getting my Honda Accord serviced at Braman Honda due to the car being registered under my husband's name. Despite the circumstances surrounding his departure, I find it unjust that I am being denied service purely on the basis of his past employment.I am reaching out to you in the hope of resolving this matter swiftly and amicably. I implore you to reconsider the decision and allow me to avail of the service I require. If there are any concerns or requirements on your end, please do not hesitate to inform me, and I will do my utmost to address them promptly.Your assistance and understanding in this matter would be greatly appreciated. I look forward to your prompt response and resolution.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert G

    1 star

    03/13/2024

    If I could give zero stars, I would.My wife has been coming to Braman to get her Honda CR-V serviced for years, and we decided to patronize them for a vehicle. My father-in-law was helping us by contacting the dealership online, and we were given a quote for a Honda Accord Hybrid Touring 2024 of $38.9K.I was also told that they can get us the color we wanted - Canyon River Blue - in 24 to 48 hours.We set up a 5:30 pm appointment and arrived early. We just left, an hour later, with no vehicle, because they decided that they "had a problem" and said they should not have quoted us that quote and wanted to sell me a lower model for that price.I have been to many dealerships and I know the game - you want to try to upsell me on as many things as you can - but this is ridiculous and a waste of my wife's and my time.It is clear that this dealership lacks appropriate communication to know what their Internet reps are quoting, and beside that, who is approving these quotes?******, I know that dealerships get these vehicles wholesale and for a **** of a lot cheaper than their crazy mark ****** gave me a quote, you honor that quote. If you are looking to have the dealership make the decisions on everything about your car purchase, come to Braman Honda.If you want a dealer that will stand by their word and honor a deal that they themselves gave, I would go anywhere else.I will NEVER again consider patronizing Braman Honda or any of the Braman dealers as I have lost all faith in the name Braman.

    Local BBB

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