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Find a Location

Zumba Fitness, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforZumba Fitness, LLC

    Exercise Programs
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    175 complaints closed in last 3 years

    67 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/4/2010

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Zumba Fitness, LLC offers fitness classes and instruction.

    Business Details

    Headquarters
    800 Silks Run Unit 2310, Hallandale Beach, FL 33009-2791
    BBB File Opened:
    4/12/2007
    Years in Business:
    18
    Business Started:
    1/31/2006
    Business Incorporated:
    1/31/2006
    Accredited Since:
    10/4/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 15-6403 for this business, issued by Hallandale Beach, City of

    These agencies may include:

    Hallandale Beach, City of

    400 South Federal Highway

    Hallandale Beach FL 33009

    (954) 458-3251

    https://www.hallandalebeachfl.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Zumba
    Business Management
    • Mr. Alberto Aghion, Managing Member
    • Angela Villegas-Judd, Senior Manager
    Contact Information

    Principal

    • Mr. Alberto Aghion, Managing Member

    Customer Contact

    • Mr. Alberto Aghion, Managing Member
    • Mr. Alberto Perlman, Manager
    • Jaymason Hardy, Operations Specialist
    • Angela Villegas-Judd, Senior Manager
    Additional Contact Information

    Fax Numbers

    • (954) 925-3505
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    175 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I signed up for the 7 day trial on the Zumba app & of course provided my credit card number. I called customer service to cancel & the representative could not find my account or any of my information. He provided me with an email to cancel. I emailed & I saw the transaction wasnt going through. As of yesterday, my account was charged. I called & again rep looked for my account & couldnt find said I needed to be transferred & when he attempted to transfer me, he hung up on me instead. Called again to finally be told I need to email customer service; which I did last week & was still charged.
    Read More

    Customer Reviews

    21 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sara G

    1 star

    08/07/2024

    I have been a member since 2012. They have no option on their website to cancel membership. And when you follow prompts to cancel they make you call and leave you on hold for a very long time. It is almost impossible to complete the process. Oh but they have recurring monthly fee auto debits available for monthly, 6 months, and yearly. Isn't that convenient. And when you actually do talk to someone they try to convince you to keep your membership active. Can you do the math, if there are thousands of members who don't have time to go through the whole cancellation processs and keep a membership of an average of $43 a month? They are taking advantage of so many people. They are so not worth the money!!

    Local BBB

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