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Find a Location

Concert Golf Management LLC has 1 locations, listed below.

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    Business ProfileforConcert Golf Management LLC

    Management Consultant

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1200 Bridgewater Dr, Heathrow, FL 32746
    BBB File Opened:
    11/2/2017
    Years in Business:
    11
    Business Started:
    5/15/2013

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/04/2021

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    In May of 2020 I joined a summer membership at Concert Golf DBA Indian Springs GC , prior to my membership expiring, I was solicited to sign up as a full membership. They boasted they have 4 courses they can access and my membership would run from Nov 1, 2020-oct 31, 2021 A month after joining they leased out one of the courses which now I only had access to 3 , then this past summer they closed another course for 5-6 months. They ignore all attempts to explain if I'll get a rebate for their bait and switch? To make matters worse I decide I would not renew my membership and sent them a certified letter 45 days in advance of oct 31, 2021. They are now trying to charge me for Nov and Dec stating that my membership is annual? When my membership clearly states November 1 - October 31, 2021? There are many other members that feel they did a bait and switch.
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    Customer Reviews

    1 Customer Reviews

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    Start a Review

    Most Recent Customer Review

    Seely T

    1 star

    12/29/2022

    Where to start? I'll be brief. We moved into 12 Oaks many years ago. In the years we've been residents, we've seen Concert purchase countless golf properties while allowing the 12 Oaks club in Holly Springs to devolve into a messy disgusting excuse for a "golf community" level club. We are disgusted that we pay dues monthly towards the fitness center, tennis courts, community garden, etc and we expect these "amenities" to be well-kept. This is a desirable neighborhood. One worth investing in. But Concert's CEO has allowed the fitness center to become a nasty rat-hole, with bathrooms that are never cleaned (check the black grout & other indicators), the fitness benches and fitness machines worn to the point of stuffing literally falling out of the seats, with floors and walls covered in filth not from careless residents but from neglect BY MANAGEMENT. I imagine the local prisons have cleaner fitness centers and that shouldn't be the case with a neighborhood of homes in the $600k and higher range. Instead of spending the relatively tiny amounts to replace trashed gym equipment, Concert expects members to join the "F45" gym that residents have to pay full price monthly to use. How nice to rent out space formerly used by residents so that Concert's CEO can take home money from renting the space & requiring memberships. Before Concert took that room away from residents, it had been used daily for meetings, senior citizen dance classes, yoga, pilates and other classes. Concert is the most self-centered and careless company I've ever experienced as a homeowner and community resident. What else has happened? The Community Garden is the area residents can rent plots for gardening for upwards of $120/yr. This used to be maintained by a Concert employee specifically tasked with keeping it nice and taking care of trash, etc. They laid her off years ago and the area is trashed, with residents voluntarily trying to keep it presentable despite broken fencing, overgrown weeds,

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