ComplaintsforMufflers 4 Less
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went on Monday January 29, 2024 around 3:30 in the afternoon to have my broken muffler fixed. The manager whose name is *** told me that he was closing and for me to come back the next morning. I went back the next morning, Tuesday January 30, 2024 at 8:15 in the morning. So *** took my truck inside the building and put it on the lift. He had his daughter weld the muffler, when she was finished *** lowered the lift. **** daughter went to move the truck out of the building, when she went to put the truck in reverse she broke the gear. While *** and his daughter were trying to fix the gear the truck caught on fire near the gas tank where **** daughter was welding. Another employee used 5 fire extinguishers to try to put the fire out. Rads daughter called 911 and the firefighters came. A police report was done. *** told me that the owner would call me to give me the insurance information. But theyre still refusing to give me the insurance information and no one has called me. I want them to pay for the damages that they caused to my truck.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.