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Find a Location

Top Garage Door LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Top Garage Door LLC

      18348 NW 68th Ave Hialeah, FL 33015-3436

    • Top Garage Door LLC

      1210 Stirling Rd Dania Beach, FL 33004-3558

    Business ProfileforTop Garage Door LLC

    Garage Door Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 26 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Top Garage Door LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Top Garage Door LLC

        18348 NW 68th Ave Hialeah, FL 33015-3436

      • Top Garage Door LLC

        1210 Stirling Rd Dania Beach, FL 33004-3558

      Location of This Business
      18348 NW 68th Ave, Hialeah, FL 33015-3436
      BBB File Opened:
      9/24/2020
      Business Management
      • Dayans Gonzalez, Manager
      Contact Information

      Principal

      • Dayans Gonzalez, Manager

      Customer Contact

      • Dayans Gonzalez, Manager
      Additional Contact Information

      Email Addresses

      Customer Complaints

      21 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/04/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Date of transaction - 3/7/22 - at that time this company came to our house to fix a broken garage. The receipt that I received stated that they replaced 2 springs at that time and that there was a 1-year warranty on the springs. The same garage was again not working yesterday so we called this company back. We waited on hold for over 45 minutes the first time we called and then another 30 minutes the second time we called. After 2 failed attempts we contacted another company that came out to fix the door. They had to again replace the springs and said that one was new from 2021 but the other one was from ****. So, this company charged me for 2 new springs, but did not replace both and as a result the new one was ****** worn from having to do most of the work. I had to pay again for 2 new springs even though I never received them to begin with and this company doesn't answer their phone, so they are unable to stand by their warranty!

      Customer Reviews

      26 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      john z

      1 star

      06/05/2023

      had them replace 2 springs 9/13/22. .1 broke and was told no cost..Installer showed up and said $195 labor.I will buy from different company

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