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ComplaintsforMSL Glass And Mirrors
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Complaint Details
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Initial Complaint
11/22/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
MSL Glass and Mirrors of Miami came to my townhouse to give me a quote to do some rail work. The quote was $1800. I gave ***** ****** of the company $900 deposit on July 27, 2021. As of November 22, ***** has ceased communication, and both his phone lines have been disconnected.Initial Complaint
11/08/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Hired this glass company to install glass railings for my stair, install new windows and new base boards back in July 20, 2021. Gave him $4500 to begin work on my house and he hasn't completed the work. He was supposed to put in glass railings and new windows and put new base boards. He continues to have excuses as to why he can't make it to my house to finish the work. It's been 4 months and he has disappeared. He changed/disconnected his number and deleted his company's social media accounts.i found out that I'm not the only person that he's done this to. He removed my railings, base boards and broke my shutters and hasn't replaced them. I had to hire another person to finish some of the work that he did not do.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.