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Business ProfileforXoom Cargo, Inc.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3434 W 84th St, Hialeah, FL 33018-4965
- BBB File Opened:
- 4/15/2019
- Years in Business:
- 8
- Business Started:
- 12/16/2015
- Business Incorporated:
- 12/16/2015
- Type of Entity:
- Corporation
- Alternate Business Name
- Xoom Cargo
- Business Management
- Mr. Victor Parra, President
- Nathalia Gonzalez Ponce, Coordinator
- Contact Information
Principal
- Mr. Victor Parra, President
Customer Contact
- Mr. Victor Parra, President
- Nathalia Gonzalez Ponce, Coordinator
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Jesus M
12/30/2021
Amazon delivered all my merchandise by November 22, 2021 and confirmed each and every delivery to Xoom Cargo premises.
I regularly checked Xoom Cargo website and they were updating the status of my packages, but they didn't report/confirm the receipt of a few of them. So, I called Xoom Cargo to find out the status of all my packages and they said that once they receive all packages they would contact me via email to continue with the next step, which should've been to schedule a shipment of these products to Venezuela. It's been over a month and I haven't received any email notification as of today 12/31/21.
I have called them several times and left voice messages in Spanish and email messages In English to ask for the most recent status of my merchandise with no response. This company fraudulently invites customers to deliver products to their address, and then they never come back to you with information about your products or shipment outside of the USA.
Please BBB, help me and other customers who are in the same situation, as well to prevent future fraud. I want my products to be delivered to my address in Maryland, USA, but cannot get any response from Xoom Cargo. From my perspective, their actions are tantamount to theft.
Thank you in advance for any assistance you can provide in this matter.
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