ComplaintsforAJ Supply LLC
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Complaint Details
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Initial Complaint
03/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
** was hired by FPU to remove and replace my turf in my backyard. To accommodate new gas lines for me and a neighbor. It was not done correctly and has created a hazard in my backyard. He has stopped all communication with me to try to resolve the issueInitial Complaint
06/29/2023
- Complaint Type:
- Product Issues
- Status:
- Unresolved
On june 6th I contacted this company to get a quote for a turf repair on my back yard. *********** came to my location and issue a quote. after few calls over the phone I sent 500$ as a downpayment for the job to start. This company after receiving my deposit disappear and doesn't return my calls.Business response
07/13/2023
Customer delayed job, could not provide accurate information regarding material, then cancelled the job after correct material was found. Customer requested refund stating job was not completed soon enough, however there was no timeline for the project as well as the fact the customer was the cause of the delay along with weather.Customer response
07/13/2023
Complaint: 20238464
I am rejecting this response because:there is no legal support from the vendor not to refund the money on a job not performed. The job was never done or even started, therefor I decided to request refund for my deposit and cancel the request for work. This case it's also been process in the miami-dade civil court since the vendor still refuses to refund money.
Sincerely,
*******************************
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.