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Find a Location

NXT Level Solar USA LLC has 1 locations, listed below.

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    Business ProfileforNXT Level Solar USA LLC

    Solar Energy Products
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/24/2023

    Years in Business: 1

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    NXT Level Solar USA LLC

    Business Details

    Location of This Business
    2231 W 80th St # D7, Hialeah, FL 33016-5762
    BBB File Opened:
    9/13/2023
    Years in Business:
    1
    Business Started:
    11/3/2022
    Business Started Locally:
    11/3/2022
    Business Incorporated:
    11/3/2022
    Accredited Since:
    10/24/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    5
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 8:00 PM
    Su:
    Closed
    Business Management
    • Ms. Stefany Rivera, Managing Member
    Contact Information

    Principal

    • Ms. Stefany Rivera, Managing Member

    Customer Contact

    • Ms. Stefany Rivera, Managing Member
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On or around April I was repeatedly contacted by an agent in regard to a solar system when asked about how much the system would produce vs my power bill, I was told he did not know and referred me to one person after another. After being badgered I gave in and signed a contract only to find out that I was being transitioned from Titan over to ************* as part of that deal I was given a free solar battery. Also I was promised they would add solar panels if there was an issue with my bill. I have all this on text, they would later claim this is part of compensation deal. They did offer to take $200 off my first bill. June 20th Waited as long as I could only to be informed their crew would not show up till 9 or 10. June 21st Hired neighbor $100 was informed that ************* could not shut power off , promised a $500 gift card when they returned on the 26th.26th No gift card, Hired neighbor again, ******** shut off power at 8am.(security camera) They installed an electric panel, which did not pass inspection, ********* finally restored power at 10pm. Work is still not completed.Note I worked as an electrician in this area for 10 years never once had a problem with Ga. Power.Because of power loss my freezer defrosted, cost est. $700 , I was inconvenienced I am 65 and in bed by 9;30 instead I was cleaning up mess. Tried to negotiate and was called a liar in some many words. Got that on text.So far I am out of $900 and the system is far from operational. Not to mention the major aggravation and stress of having my life turn upside down.On numerous occasions I attempted to reach a settlement ,he claimed it was not his fault, said he wanted to make it up but refused to do so. stated what other excuse will you have.I told them to stop work till a resolution could be found, his response "Once the system is installed it is final". I took that as a financial threat. I have witnesses and text.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mike C

    5 stars

    07/13/2024


    Amazing experience, Alex was very knowledgeable, I love the solar system, I’m saving about 100 a month now.

    Local BBB

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