ComplaintsforSoutheast Energy Consultants LLC
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Complaint Details
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Initial Complaint
03/27/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am listed on the federal do not call list. *** called and demanded to speak to the person who pays the electric bill. When trying to inquire about how they got my information, the representative was rude and defensive and failed to provide any company Information and hung up without response. When I called back, I was answered by a gentleman, after asking for a supervisor, he insisted on trying to resolve the issue. He told me the company name was Major Energy. He finally transferred me to a supervisor who informed me the company they work for doesnt even offer their services in this state and should have never called me to start with,Business response
03/27/2024
Hello, we contacted this consumer by mistake as we do not offer any services that we provide in ********. We have added this phone number to our internal do not call list and will not contact her again. Also, we will review the call and make sure that the Agent is disciplined for being rude.Initial Complaint
11/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Every day for the last month i get at least 1 call a day or more from ************ telling me my service rates for my electric and gas need to be "locked" in before they raise it and to call ************.....pg&e is my electric provider and does not (like any other electric company) "lock" in rates just by having you call them. Just stupid harrassing phone calls all the time. This is so infuriating, im thinking of opening a small court case im talking with one of my lawyer friends right now whom suggested i post on BBB as well...Business response
12/04/2022
We have added the phone number provided in the complaint to our internal do not call list. If there are any other numbers to be added please email **************************************
If the customer is interested in a fixed rate on his natural gas we can assist with that and he can email us at the same email provided above for more information.
Initial Complaint
07/06/2022
- Complaint Type:
- Order Issues
- Status:
- Resolved
I receive multiple calls daily from this company after telling them I am not interested in their service. The calls are annoying and harassing due to the volume and frequency of calls made to my phone.Business response
08/02/2022
Business Response /* (1000, 9, 2022/08/01) */ Hello, this is in response to complaint XXXXXXXX. We have placed this number on our internal do not call list and will not make contact again. Consumer Response /* (2000, 11, 2022/08/02) */ (The consumer indicated he/she ACCEPTED the response from the business.)Initial Complaint
05/25/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
They keep calling me 4 or 5 times a day from different numbers that have my same area code. I have blocked all the numbers but they keep calling me. I have no need for this service because i dont pay for electricity.Business response
06/27/2022
Business Response /* (1000, 10, 2022/06/22) */ Hello, we received a complaint in regards to calling Mr *********. We have added his contact info to our internal so not call list and will not make any further calls. If Mr ********* had any addition numbers he would like to add please email to ****@seenergyconsultants.com Consumer Response /* (2000, 12, 2022/06/22) */ (The consumer indicated he/she ACCEPTED the response from the business.) They stop calling meInitial Complaint
10/06/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
This business will not stop harassing/contacting me, multiple calls and voicemails every single day, week after week. I have blocked over ten contact numbers from this business and they still continue to use new phone numbers to call day after day. I am NOT interested in this service what's so ever and just want the calls and voicemails to stop!Business response
11/09/2021
Business Response /* (1000, 7, 2021/10/21) */ We have placed this phone number on our Internal do not call list. We will not make contact again.Initial Complaint
09/03/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This business has been harassing me with numerous calls. When I've asked to be added to a do not call list they have been rude, extremely aggressive, taunting, hung up, and continue to call. One even threatened to keep calling me every day. I would never do business with an organization that allows there employees to treat anyone, customer or not, this way.Business response
09/30/2021
Business Response /* (1000, 5, 2021/09/13) */ Upon researching this complaint We have removed Mr. *********'s phone number from our calling lists and placed it on our internal DNC. We do not offer services to customers in Colorado, we apologize for the inconvenience.
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Contact Information
Customer Complaints Summary
6 total complaints in the last 3 years.
1 complaints closed in the last 12 months.