Business ProfileforLady Liberty Moving LLC

Booked this months prior to our move on March 14th with Lady Liberty Moving, made the final deposit to book the move a month prior and informed **** Liberty of our move for the 13th was the day for us to be out of our apartment instead of the 14th. On the week before the move have left plenty of messages and emails with **** Liberty in regards of time to expect them for the move with no communication or response back. March 11th someone from from **************** answered the phone, was informed is reaching out to dispatch with details and to call back. I called later in the day with same as usual leaving voicemails and emails with no response. The next day sent a email to cancel the move and seeking full refund on deposit due to no response. Later that day close to 6 heard from a moving company. Did not know **** Liberty was a broker, on their website there is no indication they are a broker or was mentioned to me when booking with them. Informed the moving company had to cancel it and get a U Haul truck with movers to load the truck. The movers was still wanted to do the move but informed cant due to money for them was spent on booking the truck and loaders. Still try to call with no response back in regards of the deposit. I think we were taking advantage of with this. They have our deposit, no response or communication back still to this day. Have checked my email, voicemail and spam with no communication from whatsoever. They should have informed from the beginning they are a broker and keep in touch with people who spent money on in booking this move. We wanted this to be hassle free and why we set it up early. An it became panic mode since had to get alternate options taking care of. **** Liberty likes to take Liberty of tricking people into giving money to them for a job not done.