Business ProfileforLive Moving and Storage Inc.

Movers came and moved my families personal belongings from ********* to Boynton. The television was checked prior to them moving it and it came on and was in perfect condition. Once the movers got the 86 in tv in the new home and unwrapped it we noticed it was upside down. We then hung the tv and turned it on. Upon powering it one, we noticed the tv had been damaged from the movers. It has pressure points on it from the tap of how they wrapped it in boxes with tape. I assume they had something leaning up against it. I called to report it to the company IMMEDIATELY and they advised they were not liable bc their guys stated they did not mishandle our things. I provided them with the photos and video as well as the purchase receipt IMMEDIATELY. They stated they would call me back today once the manager is in offer. Today is 2/5 and I called them bc they did not call me. *** advised they would give me $280 for a television that cost me $1602.00. I explained that the Actual Cash Value of the ** at the deprecation rate was $1280. He stated he would not be able to pay that. I asked for his insurance company name and policy number which he stated he would not give me. I explained to him I work with insurance and I understand how this works but he stated he would not give me the general liability company or their motor vehicle insurance info. He then offered to give me $500, but again that is not the depreciated value of my television that was in perfect condition prior to them moving it. We came to no resolution. The total move was $910.00 I would of at least been happy with saying we'll refund you for the move but no effort has been made.