ComplaintsforHQDfume.com
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Complaint Details
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Initial Complaint
01/21/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
So I ordered some vapes from the Place listed and they made up a shipping ticket but was never picked up and I never got my items so they told me to go and contact *** which I did but because the item was never picked up it was not covered by them so now Im out my money and didnt get my productInitial Complaint
07/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
On 30 June I order a Blueberry Cuvie HQD **** vape device from this company. I paid $20.63. I have ordered from them before with prompt satisfactory results. On Tuesday I received the product ordered and when I used it today for the first time realized it didn't work. At all. I tried additional charging (it's rechargeable) with no Improvement. I then phoned the company and described the problem and was told that they have gotten many complaints about the same issue with the product but that she could not do anything about it herself. I asked to speak to someone who could to no avail. She said that they had 100 or so of the same product which they planned to keep selling when I asked why they didn't at least warn their customers that the product often didn't work. HELP!
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.