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ComplaintsforA & M Painting Contractors LLC
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Complaint Details
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Initial Complaint
09/25/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We hired them to do the Interior and Exterior of our home and paid them nearly 9K to do so. I dealt with ********* and his father, *****. nearly less than a week after completion, the paint on the baseboards, doors and stairs starting peeling and chipping. I immediately called the owner, *********, to discuss and he had come out twice to "patch up" the areas but it continued to happen. He informed me that he would send out his Sherwin Williams rep which never happened, and then he went silent. we called another painter, to give us an estimate on what it would cost to redo all the baseboards, doors and stairs. At this time the new painter informed me of what went wrong with our original painters. First he said the painters used the wrong paint. I was told that they used eggshell paint on the stairs, doors and baseboards, instead of using semi gloss which is stronger. He told me eggshell paint is mainly for walls. Also, he informed me that on the staircase, he would use urethane enamel
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.