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Find a Location

Body By Maggie Spa, Inc. has 1 locations, listed below.

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    Business ProfileforBody By Maggie Spa, Inc.

    Spa

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2029 Harrison St Bay 6, Hollywood, FL 33020
    BBB File Opened:
    4/21/2022
    Years in Business:
    5
    Business Started:
    10/31/2018
    Type of Entity:
    Corporation
    Business Management
    • Ms. Mirna M Darsey, CEO/Owner
    Contact Information

    Principal

    • Ms. Mirna M Darsey, CEO/Owner

    Customer Contact

    • Ms. Mirna M Darsey, CEO/Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/21/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 2/4/22, I went to Body by Maggie/Forever Beauty for a consultation regarding a deal on ******** and decided to continue with the treatment. NOTE: THE MERCHANT DID NOT EXPLAIN THE RETURN OR CANCELLATION POLICY OR DESCRIBE THE ***** AND CONDITIONS NOR WAS I REQUIRED TO SIGN ANY DOCUMENTS OR CONTRACTS. During my session, I observed some unprofessional business practices. For example, the merchant allowed another client to watch my treatment without my consent despite me being in my undergarments. I paid the merchant $1272.00 on 02/04/22 at 7:40 pm for 10 massages. My next appointment was set for 02/10/22, I arrived for my appointment at 4:12pm. However, Body by Maggie/Forever Beauty was closed. I called the merchant who informed me that all appointments for the day had been cancelled due to a roof leak. My next appointment was set for 02/17/22 at 5pm. During my treatment on 02/17/22, I experienced extreme pain. The merchant did not end the treatment or attempt to change the treatment. Additionally, the merchant allowed yet again another customer into my treatment room to receive an injection in her chest. The merchant has no regard for customer privacy. After that treatment, I felt very displeased and disappointed in the service promised, so I decided to cancel the remaining treatment (8 out of 10). I called the merchant on 02/24/2022 and explained my discomfort and requested a return/cancellation. The merchant refused to return or credit me or provide proof of cancellation the remaining 8 treatments which would total about $1032. NOTE: DURING THIS EXCHANGE, THE MERCHANT ONCE AGAIN FAILED TO PROVIDE PROOF OF CANCELLATION/RETURN POLICY OR ***** AND CONDITIONS. After failing to reach an amicable agreement with the merchant, I decided to reach out to *********** for assistance. However, *********** is unable to help me because the merchant failed to provide proof of cancellation.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gaelle A

    1 star

    03/29/2024

    Only reason I gave her a star is because unless I put something there I wont be able to write this review because in reality, she doesnt deserve anything. This person should not have a business. Maggie praise on people who want to better themselves and have them pay and exuberant amount of money to receiving people and of course does not even come close to expectation of what the services were supposed to do . if it was the case that I myself was not going to appointment or I wasnt doing the right things are showing up to get treatment then of course this would be my doing if I dont find that I had results following treatment but however, Maggie promised me that she was going to use special techniques and *******s in order for me to lose some weight and ask first she started off with saying that she was going to use some kind of Venus ******* or some kind of cellulite ******* and at that time given that she was telling me what the treatment plan was I and when I asked her why doesnt she has Ozempic to provide for weight loss? She said it would cost an additional $700 which was ridiculous. Shes not even a doctor and I I bet shes not even relating to the medical field. Shes just a scammer she told me that she was going to give me a deal by waving some of the Ozempic treatments in order for me to achieve my weight loss goals. She was working with Assistant when I first started with her, and when I started with her, yes Assistant would be by herself doing all of the work while Maggie was not even in town , on my third visit to my appointment for the session. I confirmed with her prior date prior and she confirmed with me. However, I arrived her door was locked. No one was there after unanswered text and phone calls she finally text back stating her assistant quit and shes not in town. AYesnd this happen on multiple occasions . To the point where I wanted my 3000 dollars back of which she stated it wasnt possible. Shes a thief and liar .

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