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ComplaintsforValue Tire & Alignment
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On March 30, 2024 I took my vehicle to have tires put on. They put the tires on and paid them in cash. I drove my vehicle to my business several blocks away parked and left it for a day. I came back to fund fluid leaking from it in the back. The leak was coming from the back where the tire jacked up the vehicle. I spoke to the tire shop in which they requested pictures. I provided the pictures and they could see they did in fact damage the vehicle. The manager sent over a mechanic to my business to look at the damage in person. He said he was going to take the vehicle and repair it in an incorrect manner. I refused to allow him to take my vehicle that he is uninsured on. I reached out to the manager ***** and he has refused to repair the vehicle. The owner wont return my calls and 2 other employees **** and ***** were involved and wont assist me. **** gets loud and yells. ***** passed the phone on to someone to ****. They admitted it was damaged at their business but now have refused to fix it or pay to fix it. In addition they requested I pay in cash and refused to give me a receipt after they put on the tires so to avoid taxes.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.