Business ProfileforAlamar Aluminum Systems Inc

March 06, 2023 Contract signed with Alamar Aluminum Systems, **** for materials and installation of insulated roof and lanai on our home.March 16, 2023 paid $19,250 in 2 checks (copies attached) for materials, installation, and permit application fees.We were told it would take 6-8 weeks for materials and permit approval.In May we attempted to get status via ******, office manager. She said they had our materials and assured me she had submitted the application for the permit.I repeatedly attempted to contact the company at all available contact numbers for any update, but they would not respond to any of my phone calls, texts or messages via ********* Approximately June 26, 2023, my husband, ****** went in person to our local city permitting office to get a status and spoke to *******. Alamar had erroneously submitted the permit as doors and windows instead of what it was actually for and did not submit all the necessary documentation needed. Furthermore, he was informed the permit had not been submitted until 06/06/2023, despite us being told otherwise by *******July 13, 2023, went in person again to permit office and nothing had been submitted by Alamar to correct the requested missing information and documentation.Again, numerous attempts have been made to contact Alamar Aluminum with no response.Tuesday, July 18, 2013, I received a text message from ******************* @ Alamar Aluminum stating he had a telephone appointment at 12 pm that day with the building department. He has never responded to my inquiries asking how the appointment went. July 25, 2023, we contacted ************** *********************** once again, they have never received any updated information nor is there a record of his phone appointment with the building department.At this point, due to breach of contract by Alamar Aluminum Systems Inc., we would like a full refund of all monies paid to Alamar Aluminum Systems, INC.Attached is all documentation pertaining to our contract.