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Find a Location

Re-Screening & Repairs by Tim Knapp has 1 locations, listed below.

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    Business ProfileforRe-Screening & Repairs by Tim Knapp

    Screen Enclosures

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    15639 Madeline Dr, Hudson, FL 34667-3813
    BBB File Opened:
    6/15/2022
    Business Management
    • Mr. Tim Knapp
    Contact Information

    Principal

    • Mr. Tim Knapp

    Customer Contact

    • Mr. Tim Knapp

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/12/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I first contacted *** on March 7, 2022 regarding building a screen room for our house. We had already bought the materials and got the permit and we just needed someone to build it for us. *** came over our house and gave us an estimate of $1800.00. We liked the price and decided to hire him. Next day *** came over to start the job and he finished it in 2 days. Upon completion we paid him the $1800.00 he asked for in cash. There was no written contract or anything but we verbally agreed that if it didn't pass inspection or it leaked after it rains or any other issues that he will come back and fix whatever is wrong. This conversation happened in front of my husband and brother. About a week later we got a downpour and lo and behold the roof leaked in several spots. I called *** and let him know, he said he will stop by and fix the problem. A couple of weeks later he came by and did something on the roof and said the problem is fixed and it shouldn't leak anymore. The next time it rained, the roof leaked again. I called *** again and let him know. Again he said he will come by and fix it. Another 2 weeks go by and he finally showed up. Again he did something on the roof and said that should take care of it. I told him what if it leaks again and he said he doesn't know what else to do because he doesn't know where it's leaking from. Next time it rained, the roof leaked again (and it leaks from several different spots). I tried to call him again but he would not answer. I sent him text messages which he never responded to. So I had my husband call him and on one occasion he was able to get a hold of him and *** told him he would come over and take a look, but he never showed up. Now every time it rains the roof leaks. I've been trying to call and text *** but he never answers any of my calls of texts. We've built this room so we can sit outside and enjoy it but because of *** it's become a nightmare. I don't know what else to do except ask for your help. Thank you.
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