Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Brevard Window & Doors Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBrevard Window & Doors Inc.

    Window and Door Installation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    210 Melbourne Ave, Indialantic, FL 32903-3308
    BBB File Opened:
    10/5/2015
    Years in Business:
    20
    Business Started:
    6/14/2004
    Type of Entity:
    Corporation
    Business Management
    • Gordon Wiles, Manager
    Contact Information

    Principal

    • Gordon Wiles, Manager

    Customer Contact

    • Gordon Wiles, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    1. The French Doors were replaced on January 27, - 28th 2022 by a contractor by the Inlet at Sebastian. The contractor, Brevard Windows & Doors, was hired by the Inlet at Sebastian through the management company which manages the association, AR Choice located in Vero Beach Florida. 2. I have had nothing but issues with this doors since they were replaced related to workmanship, and quality of the doors. 3. Main Issues a. Contractor filed to get require building permit. (Resolved) b. Contractor was not registered to contract work in Indian County (Resolved) c. Doors leaked water after first tropical storm. (OPEN) d. Failure to the leaking problem in a timely manor, over six months. (OPEN and Pending) e. Window insert was replaced on May 5, 2023 by Southeast Door of Melbourne Florida. f. Door still requires adjustment to close properly (OPEN) September 26th 2022 thru September 30th, 2022, Hurricane Ian hits West Central Florida as Cat 4 (Cat5 almost) and tracked just north of Sebastian. On the night of the 28, winds in Sebastian were gusting up to 70mph from the Northeast East; and continued throughout the night. Morning on September 29th, 2022, I noticed that the right side French door in the Master Bedroom was leaking water from the window insert. I need to place a towel at the bottom of the door to soak up the water which I had to change three times, because it was soaked through. October 18, 2022 Brevard Windows and Doors looks at the French Doors problem and the service man said they would have to order a replacement window insert for the left door and it would take about 6 weeks to get the replacement. November 11 had to tape doors. Sent: Wednesday, May 3, 2023 8:41 AM To: ***** * ******** Subject: Re: Southeast Door replacement glass Hello, We have a spot open to do your replacement glass this Friday between 9 and 10 AM , Please confirm Thank you, Boone May 5, 2023 Window insert replaced, Door still needs to be adjusted to seal properly.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul W

    1 star

    06/10/2023

    How can you tell the true character of a business? Unfortunately it is how they respond when the job is not done to the customer's satisfaction. In my case (to keep it simple and straight to the point), they installed the wrong size (smaller) window and had the nerve to tell me that it is my fault because they (Mark) ordered what he had in his notes he supposedly took nearly a year before versus the many emailed invoices as well as the signed in person invoice showing both the correct larger windows and the increased price for them. Thankfully I had only gave them half the money (over $2k) up front (as required per the invoice). No matter how much i showed that they were at fault and that it was their responsibility to get it and make it right, this dude (Mark) kept saying it was my fault and that he's not going to remedy the situation. Then to cap it off he says that I'm only complaining because I dont want to pay the rest of the money. What? So I should pay for incorrect windows? I hired what I thought was a professional company, and what presented themselves as professional, in order to avoid situations like this with so called GCs and such. Looks like it just doesnt matter. Brevard Windows and Doors just rather blame me for their obvious and documented screw up. Now I'm stuck with windows that almost look bathroom size in my living room. I have to look at these things now forever or pay someone else 4k plus eat the losses of the drywall and stucco costs and pay again to redo the drywall and stucco after the new windows were put in. It wouldve been better to just stay in the dark than to deal with Brevard Windows and Doors.

    Local BBB

    BBB Serving Central Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.